Patient Advocate Foundation

421 Butler Farm Road
Hampton, VA  23666
Mission Statement: The Patient Advocate Foundation (PAF) provides free professional case management services to individuals confronting healthcare access issues, medical debt crisis, and job retention problems caused by a chronic, life threatening, or debilitating diagnosis.
Overview: PAF is a national 501(c)(3) non-profit organization that provides professional case management services to individuals from any area of the United States who have chronic, life threatening, or debilitating illnesses. PAF seeks to safeguard patients through effective mediation assuring access to care, maintenance of employment, and preservation of their financial stability. PAF case managers, assisted by doctors and healthcare attorneys, serve as active liaisons between the patient and their insurer, employer, or creditors to resolve insurance, job retention, or debt crisis matters as they relate to their diagnosis. Patients can web-chat with case managers or contact them via a toll free telephone number.
The PAF Co-Pay Relief Program provides direct financial assistance to insured patients who meet certain qualifications to help them pay for prescriptions and treatments. To be eligible, a patient must be insured and his or her insurance must cover the medication for which patient seeks assistance. Additionally, the patient must have a confirmed diagnosis; must reside and receive treatment in the United States; and must have an income that falls below 500 percent of the Federal Poverty Guideline, considering the Cost of Living Index and the number in the household. Online resources available for this program include 24-hour web-based portals, electronic signature, document upload, and bar code fax routing capabilities.
PAF also offers a scholarship program for individuals under the age of 25 who have been diagnosed with or treated for cancer or another chronic/life threatening disease within the past five years. Other requirements for the $3,000 scholarship are the pursuit of an Associate’s Degree as a bridge to a Bachelor’s Degree or higher and demonstrated financial need. Students must maintain a 3.0 GPA and conduct 20 hours of community service per year during their course of study to retain the scholarship.
Other online resources provided include the following:
  • National UNInsured Resource Directory & Financial Resource
  • National UNDERInsured Resource Directory & Financial Resource
  • National Financial Resource Directory
  • Patient Guides
  • InsureUSToday (discusses benefits provided by the Patient Protection and Affordable Care Act)
  • Patient Assistance Programs Offered by Pharmaceutical Manufacturers
  • Insurance Resources & Clinical Trials Tips
  • Employment, Job Retention and Disability Related Resources
  • Medicare Specific Resources and Senior Services
  • Medicaid Specific Resources
  • Resources for Spanish Speaking Patients
  • Pediatric Related Resources
  • Disease Specific Information & Support
Age Groups Served: ALL ages

Diagnoses Served: ALL types of delays and disabilities

Geographic Areas Served: ALL counties in Arkansas. Online resources. Entire country.

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